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Q1. Are you trading company or manufacturer ?

We are factory, with our own production line

Q2. How long is your delivery time?

Generally it is 5-10 days if the goods are in stock. or it is 30 days if the goods are not in stock, it is according to quantity.

Q3. Do you provide samples ? is it free or extra ?

Yes, we could offer the sample for free charge but do not pay the cost of freight and the simple.

Q4. What is your terms of payment ?

30% by T/T as down payment, 70% paid by T/T or by irrevocable L/C at sight. Remain negotiable.

Q5. If I don’t satisfy sample or bulk order quality,how do you deal with it ?

We will confirm all production details before production,when products are done,will send you pictures to check,after you say ok,then we can arrange shipping.Any questions, we can solve it for you before shipping.

Q6. When can I get the price?

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please kindly call us.

Q7. After sales service:

All of our products are made by top quality , we will check the quality before deliver to you If there any problem on quality We will solve the problem for you in the first time, and will come up with the most suitable solution to solve the after-sales problem. 

Hebei Zhongcang Import & Export Trading  Co., Ltd
Add: Zhaojiawa Industrial Park,Mingyuedian Town,Dingzhou City,Hebei Province,China
Tel/Whatsapp/Wechat: +86 13111685922